Steps to Hire Right Resource through Dual HR Screening Process
When a company decides to ship jobs overseas, it does so with confidence that is also laced with a generous amount of misgivings. However, the benefits of outsourcing are so tempting that this is a risk many are willing to take. Now for the good news. Those who seek to ship their jobs overseas can employ remote dedicated employees and reap all the benefits of offshoring. For that you’ll have to contact a remote staffing solutions provider.
Here are some of the attributes of remote dedicated employees, and how partnering with a remote staffing solutions provider can give a new impetus to your business:
Without doubt, the most distinguishing factor of a remote staffing solutions provider is its professional approach. Without a professional mindset, shortcuts will naturally be made which will lead to a chain reaction of multiple errors. And when you are sending work thousands of miles away, even the slightest glitch can have escalating repercussions. There are no shortcuts to successful job shipping. Efficiency is paramount at every stage. Many companies do not understand this mindset or approach. This is why their long struggle ends in failure.
Hiring the right employee
The most important factor in successful job shipping is to hire the right employee. If the employees you hire do not have the right qualifications, experience, motivation, ability, and work ethic, they inevitably will be unable to produce the results you require.
We have devised a very stringent and rigorous dual HR screening process to ensure you hire the right employee:
Stage 1: Understanding your requirement
Step 1: For any position you want to fill we ask you to submit a detailed job description. We do not make assumptions with respect to the type of employee you want to hire.
Step 2: Our HR department analyzes the job description you send to us. If we have any questions or uncertainty, our HR department contacts you to resolve the doubt. Our objective is to completely understand the type of employee you want to hire. Only when we completely understand your requirement, we recruit a qualified employee for you. You should also include the job duties of the employees in the job description sent by you. This way we can use our local expertise to select those candidates when keeping in mind the tasks entailed in the job vacancy.
Stage 2: Screening
Step 3: HR executives commence the screening process by scrutinizing the candidates’ resumes. The HR executives look for resumes that match the vacant job position in terms of qualifications, experience, and expertise.
Step 4: From the screened resumes, those candidates who match the required position undergo a telephonic interview. During the telephonic interview, once again the HR executive screens the candidate’s suitability for any said position.
Step 5:The candidates who pass the telephonic stage of screening are invited to our office for a face-to-face interview. Most candidates are interviewed by a panel of HR executives. There can be up to three HR executives interviewing one candidate. Most of our HR executives are from technical backgrounds (in particular, a software programming background), and so they are able to ask the candidates technical questions. If the HR executives are not familiar with the technical background of the job vacancy, they research the field in order to be able to ask appropriate questions. Furthermore, if the HR executives deem it necessary, another interview round may be arranged between the candidate and another employee from the same technical background. This ensures the candidate will be asked the appropriate technical questions. In addition to asking technical questions, the HR executives will also judge several other factors – including the candidate’s interest levels, background, professionalism, and proficiency in English.
Step 6: If necessary for the position, the HR executive will also assign a test to the candidate, e.g., English test for a content writer.
Stage 3: Client screening
Step 7: Following the face-to-face interviews conducted by the HR department, the best resumes are submitted with you so that you can review them.
Step 8: From the resumes submitted to you, you select the candidates you would like to interview and/ or test. We advise all clients to interview candidates before they decide to hire an individual.
Step 9: Following the interviews and/or test results, it is solely your prerogative to decide whether you are going to hire the candidates who have qualified our interview and test. Our business model has a very high success rate because of the dual nature of its recruitment process. You are the best judge of the type of employee you require and want to hire. And this is why we involve you in the recruitment process. With our layered recruitment process, we ensure that our clients hire the right employee. Hiring the right candidate is a prerequisite for successful outsourcing.
Infrastructure and hardware efficiency is the key
When working with an employee located thousands of miles away, it is imperative that both parties are equipped with the necessary infrastructure and hardware. If the employee is not, then even the slightest hiccup can have serious consequences.
We maintain international standards in every respect. We are committed to providing quality; which is why we have lease line internet connections, technical support 24 hours a day, new PCs, air-conditioning, spacious office desks, a generator, etc. Our office is on a par with those you would find in the U.S. or Europe. This allows us to create a virtual office environment, which enables you and your remote employees to bridge physical distance. Without this, it is simply not possible to directly work with an employee remotely.
Supervision and management
You service provider supervise and manage your employee’s work. Your employees, however, works from our office in India where they are physically monitored and supervised by our managers and the HR people. Our physical presence is crucial as it enables the following:
- Professional working environment
- Logistical control of your employee
- Real-time implementation of your instructions
- Regulation of your employee
Our physical presence creates an office environment equivalent to yours in your home country, and enables us to implement your instructions. All aspects of job shipping and employment that you cannot control remotely are taken care of by us. Without adequate supervision and management of your employees, the process becomes deregulated leading to inefficiency, unprofessionalism, and poor results.
Customer support, dedicated HR department, and managers
Our customer support department is open 24 hours a day. You can contact us at any time during the day or night. For any query or problem, you can get in touch with us. Our customer support department responds to your queries and our managers implement the necessary procedures to resolve it.
Similarly, our HR department and managers are there at all times to resolve any issues faced by your remote dedicated employees. In short, we monitor the entire business and employment process at all times. We are there to immediately implement any corrective measures that are necessary. This is crucial to the success of job shipping, for both you and your remote employees have a source of immediate contact and assistance.