Learn How, What & Why to outsource, plus the most recent trends and tips. Enjoy our latest blog posts!
On 1st of December, 2006, the Hon. Supreme Court of the United States amended the Federal Rules of Civil Procedure. The concept of E-Discovery was born and it led to a sudden and huge requirement for digitizing, archiving, filtering and…
There are umpteen cases where offshore outsourcing has proved to be the stitch in time that has saved the proverbial nine. If one goes to the video testimonials and case studies’ page on the Virtual Employee website, you will come…
The land of dreams America has always been a land of dreams. Conventional history tells us how Christopher Columbus accidentally discovered the continent following a dream to discover a new route to Asia. Half a millennia before that Norseman Leif…
When Harry Robertson took the reins of American Express’ sprawling new back office in New Delhi’s suburban outpost of Gurgaon in the late 1980s, little did he know that the move would set in motion a chain of events that…
Green and grey The green rolling fields where cows and sheep graze peacefully, the distant hills, the moldy wicket, the restless stream and dogs sleeping quietly on the front porch. If you can imagine a postcard representing beautiful and idyllic…
The ever looming specter of employee lawsuits On 25th of January, 2018, the United States Equal Employment Opportunity Commission (EEOC) brought out the statistics regarding workplace discrimination charges that were filed in the year 2017. The number of complaints stood…
The Power of Evolution Every great idea comes with an upward curve. It applies to how civilizations thrive and grow. It applies to how new business trends are born. It applies to how the world of outsourcing (the subject of…
In the past three blog posts, I have touched on how clients who have a very strong opinion that outsourcing “will not work for them” should approach the process. If, by now, you are convinced to at least be open…
In my last post, I recommended that clients with deep reservations about the viability of outsourcing overseas for their business should think less and meaningfully engage more with vendors. The best example of the effectiveness of this approach is with…
In my last blog post, I advocated considering outsourcing overseas inspite of any serious concerns you may have regarding its viability. If you have serious reservations about outsourcing overseas, but are at least open to putting your beliefs to test,…
In March 2015, I happened to be in the city of Austin, Texas during the time of the SXSW conference. By chance, I ended up sharing an Uber with two budding entrepreneurs who were attending the conference and had founded…
Whilst infrequent, occasionally, we will receive an RFP – ‘request for proposal‘ – from a prospective client looking to outsource. An RFP is a company’s sincere efforts to outsource diligently and invest time into the whole process. Unfortunately, sending out…
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