Learn How, What & Why to outsource, plus the most recent trends and tips. Enjoy our latest blog posts!
Keep your enemy closer When questioned on what was perceived to be lack of ruthlessness while dealing with his political opponents, Abraham Lincoln had said, ““Do I not destroy my enemies when I make them my friends?”. Lincoln’s wartime cabinet…
When I talk to people in sales and customer relationship management, they often tell me how much PHP dominates the scene in terms of offshoring enquiries. Indeed, while offshoring development work to India has always been popular, the growth and…
Reshoring and how China became a victim of its own success In recent years, we have seen the phenomenon of “reshoring” gain traction. Companies like GE and Otis moved their manufacturing operations back to the US, with varying degrees of…
On 1st of December, 2006, the Hon. Supreme Court of the United States amended the Federal Rules of Civil Procedure. The concept of E-Discovery was born and it led to a sudden and huge requirement for digitizing, archiving, filtering and…
There are umpteen cases where offshore outsourcing has proved to be the stitch in time that has saved the proverbial nine. If one goes to the video testimonials and case studies’ page on the Virtual Employee website, you will come…
The land of dreams America has always been a land of dreams. Conventional history tells us how Christopher Columbus accidentally discovered the continent following a dream to discover a new route to Asia. Half a millennia before that Norseman Leif…
When Harry Robertson took the reins of American Express’ sprawling new back office in New Delhi’s suburban outpost of Gurgaon in the late 1980s, little did he know that the move would set in motion a chain of events that…
Green and grey The green rolling fields where cows and sheep graze peacefully, the distant hills, the moldy wicket, the restless stream and dogs sleeping quietly on the front porch. If you can imagine a postcard representing beautiful and idyllic…
The ever looming specter of employee lawsuits On 25th of January, 2018, the United States Equal Employment Opportunity Commission (EEOC) brought out the statistics regarding workplace discrimination charges that were filed in the year 2017. The number of complaints stood…
The Power of Evolution Every great idea comes with an upward curve. It applies to how civilizations thrive and grow. It applies to how new business trends are born. It applies to how the world of outsourcing (the subject of…
In the past three blog posts, I have touched on how clients who have a very strong opinion that outsourcing “will not work for them” should approach the process. If, by now, you are convinced to at least be open…
In my last post, I recommended that clients with deep reservations about the viability of outsourcing overseas for their business should think less and meaningfully engage more with vendors. The best example of the effectiveness of this approach is with…
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