Business Analyst Case Study

How VE (Not AI) Achieved

Data Accuracy

For Colliers International

Read VE with Colliers Case Study

What is Colliers International?

A Canada-based Real Estate
Company

Who Brought Them Data Accuracy?

VE’s Market Researcher

How ?

Colliers-Graph showing business performance data

Read VE with Colliers Case Study

Overview

Within 8 Months, Colliers International
Achieved 99% Data Accuracy – First
Canadian Realtor to Achieve this Milestone

Here’s the Case Study!

Colliers International (Canada-based Real Estate Firm) came to us looking to hire a
market researcher.

Problem

Right Arrow Their data accuracy was just 90%.

Right Arrow That means out of 10 sets of data they provided 1 set was inaccurate.

Right Arrow That was a problem. A real problem.

Need

A market researcher who could
increase their data accuracy
and trust.

Resource Hired

Nitesh Kumar Jha, VE’s expert business analyst came on
board for Colliers International (Through a video call
interview)

Solution

Research. Review. Update. Repeat

Nitesh was constantly researching new properties and updating them on the CRM. And did re-checks every month to see if the properties on the CRM were still available or sold. This helped Colliers International improve the data accuracy.

Tools Used

Result

Achieved 99% accuracy
in data

Project Status

Live, Jan 2020 - continuing

About the Client

Colliers International – The Bridge That
Connects Landowners and Buyers

Industry

Real Estate Incepted in 1976

CEO

Jay S. Hennick

Headquarters

Toronto, Canada

Colliers International assists Canadians in making the most of commercial property, from typical asset types such as office, retail, and industrial to highly specialised properties such as hotels, multifamily complexes, and healthcare facilities. And for clients wishing to buy, sell, or develop land, their land services experts guide them to the finest options.

Problem

10% Inaccuracy in Data
Means
100% Unreliability

Colliers International works in an extremely competitive market
(There are 1,40000+ real estate agents in Canada - from sources).
The ability to acquire and keep clients can be impacted by
competition.

What if the information they supply turns out to be incorrect?

Colliers International was in the same boat. Mistakes began to occur
in the data they provided. Also, their data accuracy had dropped to
90%. As a result, there was a huge dip in customers.
Colliers chose to add another market researcher to their squad in
January 2020.

Resource Hired

The Client Asked for a
Researcher,
VE Gave Him a Business Analyst

We always offer more at the same price, considering
that Business Analyst is among the top 10 highest-paying
job roles.

Nitesh Kumar Jha

Business Analyst (7+ Years)

Domain
Knowledge

Real Estate, Digital
Marketing, IT, Legal

Proficiency in working on
Analytical Platforms

Excel, MS Office, SQL, PowerBI
Salesforce

Knowledge of Project
Management tools

Jira, Agile Methodology
and Scrum

Resource vs Challenges

Nitesh Job of 3 People

His role at the outset was to research data for residential projects.
Interestingly, the other two market researchers left the job the next week.

As a result, it was Nitesh vs. a slew of tasks.

He began managing data for commercial, office, and lease projects along
with residential projects.

Solution

Research.
Re-Research.
Re-Re-Research

Nitesh played the role of a detective

He worked with local research teams across British Columbia markets and
investigated the low data accuracy case.

What He Did

Connected with the local research teams and agents and verified whether the property on the website was still available or not.

Every day, new properties were added to the website following comprehensive vetting.

Did re-verifications and data cleansing every month.

Updated the monetary transactions and leads on the CRM.

Made Powerful Data Insights with Power BI

Nitesh tracked occupancy, and data metrics (errors & accuracy) for Colliers using Power BI. And created insightful reports and shared with the team.

Kept a Record of Clients using Salesforce (CRM)

Coordinated Collier's communication with prospects, leads, and customers using Salesforce. And recorded the monetary transactions too.

Result

A Human Achieved
AI-level of Accuracy

In the Canadian real estate sector, 99% data accuracy had never been reached.
That's what Nitesh did for Colliers!

Within 8 months, the data accuracy rose to 99%.

This brought back Colliers International's trustworthiness. And how!

Testimonial

Nitesh was (is Still) Our CID
(Collier’s Investigator of Data)

Jay S. Hennick

Co-founder of Colliers International

Data Accuracy

For Colliers International

Within 8 Months, Colliers International Achieved 99% Data Accuracy – First Canadian Realtor to Achieve this Milestone

Colliers International – The Bridge That Connects Landowners and Buyers

10% Inaccuracy in Data Means 100% Unreliability

The Client Asked for aResearcher,VE Gave Him a Business Analyst