One Client. One VE Resource

One Big Goal

When the opportunity to drive leads with Google Ads came our way from Indiana Alarm, we knew this was going to be a special one.

A locally owned and privately held company securing the lives of eight hundred thousand people (of Indianapolis)—this has VE dream project written all over it.

What a perfect encapsulation of our goal —helping people who help others! Let’s go.

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Overview

About Indiana Alarm

Every home is unique, and Indiana Alarm (IA) offers a security system that matches. With more than $8M in annual revenue, IA is a long-standing residential and commercial security company.

Indiana Alarm Website’s Homepage

So, What Changed?  

By: WRTV.com Staff

Posted at 5:08 PM, Jan 14, 2021 and last updated 12.51 AM, Jan 22, 2022

INDIANAPOLIS - 2021 was the deadliest year in Indianapolis' history as the city recorded 271 homicides.

Green Color Background Graphic
As crime rates surged dramatically across Indianapolis in 2021, Indiana Alarm needed to respond quickly. Because before all else, IA’s goal is to help people stay protected and connected. 
With advanced intrusion detection technologies and trained experts, IA knew that they had the right infrastructure to keep people safe. All they needed was to spread the message across.  
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Video Preview Thumbnail from Indiana Alarm

Challange

Scoping the Challenge

IA’s paid advertising efforts were limited in scope and opportunity. They were getting very few leads and, that too, at a higher cost.

Here’s the Data 

Google Ads Data Metrics of Indiana Alarm Campaign

Here’s the Math 

Mathematical Equation

And Here’s the Fact 

Key Fact from Indiana Alarm Case Study

So, they were spending nearly $555 per lead—almost 10 times higher than the search advertising benchmark.
Clearly, they needed a better strategy. And we offered them one.

The Solution

Promising a Way Out

The Free Audit That Helped Indiana Alarm
Find its 6-Figure Revenue Stream

When your advertising money is on the line, you need to make sure you are getting maximum reach for minimal cost. That's exactly what the client wanted from us.And we made sure VE was the last Digital Marketing Agency they would ever need.

Indiana Alarm Signed Up for a Free Audit... 

  1. We promised a Free Google Ads audit even before Indiana Alarm was ready to take our service.
  2. We started by evaluating all their Google Ads activity to date to ensure we curated the most relevant strategy.
  3. The audit was a comprehensive one. Almost like peeking inside their competitors’ Google Ad accounts to know how they were getting qualified leads despite rising competition. And Joshua, Indiana Alarm’s CEO, loved it.

...And Never Looked Back

We Predicted (the Unpredictable) Take a quick peek at the audit

Audit Report Illustration for Indiana Alarm

* Joshua Bell later admitted that he didn’t believe the predicted figures because they were too good to be true. Well, we proved him wrong.  

Implementation

Making the Changes

PPC can either be a waste of money or one of the best lead-generating machines out there. And we wanted to make sure it was firing on all 5 cylinders.

1. Outsmart (Not Outspend)

Indiana Alarm wanted more leads, but they had to cut their ad budget in half. But we were cool with it. Because we know how to outsmart the competition without answering every PPC challenge with an increased budget.
With ad spending limitations known from the start, we started narrowing down the audience, adding negative keywords, and optimizing the ad campaigns efficiently to have more granular control over spend.

2. Creating Ads (That Convert Like Crazy)

IA needed to keep its fast-growing customers hooked. So, we restructured the ad campaigns and added persuasive ads that were relevant too.

The result was insane.

Here’s the Data

Comprehensive Google Ads Data Chart of Indiana Alarm

Here’s the Math 

Data Calculation of improved CTR - Indiana Alarm

And Here’s the Fact 

The Clickthrough Rate
Improved by 74%  

3. Understanding (Hard-to-understand) Audience

Targeting the audience simply by age, gender, and location is easy. But we went deeper than that to find out what customers were searching for and even which ads they were clicking on. Finally, we found the right audience.

The result was insane.

Here’s the Data

Additional Data of Indiana Alarm Campaign showing that sales got increased

Here’s the Math 

Math Calculation showing that Sales Call Increased By 452% - Indiana Alarm

And Here’s the Fact 

Sales Call Increased
By 452%  

4. Advertising to Humans (Not Bots)

Indiana Alarm was getting a meaningful percentage of clicks but getting less than 9 leads a month on average. Surely some of those clicks were the ones they didn’t want. We found out that for every $5 spent, Indiana Alarm was losing $1 to ad fraud
This is how we removed bots, fake users, and fake touchpoints.

  • Set Up IP Exclusions
  • Adjusted Ad Retargeting
  • Monitored Invalid Clicks
  • Ran Remarketing Campaigns
  • Set Conversion Tracking Pixel

And yes. We stopped the haters, too.
The results were nothing short of phenomenal. Indiana Alarm started getting one lead for every six clicks.

Here’s the Data

Conversion Rate - Indiana Alarm Campaign

Here’s the Math 

Math Calculation showing that Conversion Rate got Increased

And Here’s the Fact 

Conversion Rate
Increased By 1199%  

5. The Cost (of Love) Was $2500 

People love IA. But that was costing them a lot of money. The company was losing $7 every time their existing customers clicked on their ads. And by the end of every month, IA was wasting more than $2500 on an audience that never intended to convert.

Identifying the audience you don’t want to reach is just as important as finding the right audience you do want to target.

We did just that by setting up Negative Audiences. We excluded current customers, support seekers, and past converters. And here’s what we got.

Here’s the Data

Lead Generation - Indiana Alarm Campaign

Here’s the Math 

Math Calculation showing that Lead Generation numbers got Increased

And Here’s the Fact 

Lead Generation
Increased By 681%  

Result

The Metrics (That Matter) 

From July 2022 to December 2022, Indiana Alarm achieved a whopping1199 % increase in conversion rates and an equally dramatic 151% decrease in cost-per-click. Saved $15,000 on Google Ads all the while.

And, what’s more, we went to achieve 50% better results than what even we predicted in the audit report.

Audit Overall Score - Indiana Alarm
Google Search Console Data - Indiana Alarm

Resource

IA's Online Presence Soars
(With Better ROAS) 

The future of Indiana Alarm is looking bright… and pretty darn secure! Here’s the changemaker who refused to put limits on Indiana Alarm’s growth. 

Ankit

Ankit Maini

Digital Marketing Executive | 4+ years of experience

  • Google Ads
  • Social Media
  • CRM
  • Email Marketing
  • SEO
  • + 5 more

Result

The Metrics (That Matter) 

From July 2022 to December 2022, Indiana Alarm achieved a whopping1199 % increase in conversion rates and an equally dramatic 151% decrease in cost-per-click. Saved $15,000 on Google Ads all the while.

And, what’s more, we went to achieve 50% better results than what even we predicted in the audit report.

Audit Overall Score - Indiana Alarm
Google Search Console Data - Indiana Alarm

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