Are you feeling overstretched as a manager, or desire to scale your business to a greater level? Then it is probably time to explore for the possible solutions in outsourcing. Benefits of outsourcing are immense – ranging from flexibility of options to plain necessity.
There is nothing like perfect outsourcing formula, and it all depends on your specific requirements and your vendor’s service line.
All outsourcing endeavors begin by defining what you do, what you want to do, and what you do not want to do. This will ultimately determine what you can outsource.
Studies have revealed that there is often a disconnect between what businesses do and what needs to be done. An analysis will help you figure out where you are, where you want to go, and what is holding you back. Outsourcing provides you access to external talent to get done what you are not go at, so that you are able to focus on bigger and better things.
Laying out your outsourcing plan would take time and do not expect it to happen overnight. Rather than trying to iron out every little wrinkle from the outset, you can start small by outsourcing a fringe business process and later moving others once you have a grip on the process.
Look at the tasks that you think fit for outsourcing, and hand over the one that you feel unperturbed delegating immediately. If you are well versed with the task, break it down in optimal steps and point out to the outsourcing vendor what they need to follow.
If you want to outsource a technical task that you are not well familiar with, you need not spend too much time making the outline. Write down scenarios you need the solutions for and the technicians on the team of the outsourcing vendor will begin working on it.
An example will help in explaining this approach to outsourcing. Suppose you run a web design agency, and most of your outsourcing requirements are around web design and web development. You may begin by outsourcing coding, in part or full, if you do not do it very well. As your business scales up, you may hire people to do your graphic designing and WordPress related work, leaving you with more time for building relationships and do consulting. The outsourcing arrangement will enable you slash down the operational costs, while retaining quality of work.
In this case, you need not spell out every step of coding. People actually doing the job for you at the vendor’s office know it better. Scenarios you wrote will indicate to them precisely what sort of solution is needed.
It is important to set realistic expectations from outsourcing. Replace the miraculous drop of 40-60% drop in labor costs to a modest 15-30%. Going in for a long haul in outsourcing will fetch better results as anyone new in outsourcing needs some time to adjust to it and learn lessons. This does not mean a short-term deal is unsuccessful. It is just that long-term investment brings in more benefits.