The idea was to develop a website representing a mid-sized IT company. The website required inclusion of some of the very crucial business functions essential for an IT services provider.
The project required inclusion of online query management, direct order forms processing, accepting online payments through various payment modes, integration of domain registration API, online chat module for real time query management.
Project Assignment Highlights
- Designing a simple yet impressive corporate website design
- Integration of Reseller API for domain names registration, transfer, renewal etc.
- Developing online ordering system for standard services like Web Design, Web Development, SEO, etc.
- Developing quick query forms for custom queries
- Integration of Online Chat in website for real time management of incoming sales queries
- Creation of a custom support system
- Integration of Reseller API for Domain Names registration and management
- Development of online payments processing for Credit/ Debit Cards, Net Banking, and PayPal
- Creation of comprehensive support platform
- Customization of a standard cloud based CRM solution
It was a project with multi-dimensional requirements, where the client wanted to have a comprehensive platform that should not only act as an online representative of their business, but also act as their online doorway to sales, customer support and CRM. So, we designed a responsive template for the website and integrated the best HTML5 and CSS design techniques to make website equally impressive and appealing on every device. We created fully functional micro-sites for the Corporate Blog, and Domain Registration Modules, and integrated it in the main website.
The final result was a well designed feature rich business website, where targeted customer’s could come and select the products and services of their preference and can order it directly. The website also provided online visibility for the intended company. It helped them market their products and services in front of global customers and also in effective management of their customer support, and Customer Relationship Management.